Intercom vs Zendesk: The Ultimate Head-to-Head Showdown in 2018
Inbox focuses on the organizational aspect of all those messages your business is sending and receiving. Users can assign, reply to, and close conversations across their entire website with Inbox. Intercom, essentially, is offering businesses an omnichannel approach to customers interested in reaching out with whatever channel they’re most comfortable with. Intercom is a customer …
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